TikTok Shop, DTI, and Converge join forces to expand digital commerce opportunities to Cebu
Tripartite partnership equips local entrepreneurs with digital commerce skills, connectivity, and market access
Acting Regional Director of DTI Region VII Esperanza Melgar (second from left); TikTok Shop Philippines Marketing Lead Franco Aligaen (center); and Converge ICT Solutions Inc. Senior Vice President and Head of SME Business Group Dindo Marzan (second from right) formalize their tripartite partnership to expand digital commerce opportunities for MSMEs through TikTok Shop’s Unlad Lokal program in Cebu City.
TikTok Shop, the Department of Trade and Industry (DTI), and Converge ICT Solutions Inc. are joining forces to expand access to digital commerce opportunities for micro, small, and medium enterprises (MSMEs) in the Visayas.
The partnership brings together the DTI’s expertise and network in MSME development, Converge’s connectivity capabilities, and TikTok Shop’s discovery-led commerce platform and seller education resources under its Unlad Lokal program. Launched in Cebu, which also serves as the first Visayas leg of Unlad Lokal, the program aims to help local entrepreneurs and creators build their digital capabilities, reach wider markets, and participate more actively in the digital economy.
"Digitalization creates new opportunities for Filipino entrepreneurs to build businesses beyond the limitations of geography, but access to the right knowledge, tools, and support remains critical. Through Unlad Lokal, we are bringing these capabilities closer to communities outside Luzon, starting with Cebu. As the digital commerce ecosystem continues to grow across Visayas and Mindanao, our partnership with the DTI and Converge allows us to invest further in seller and creator empowerment, allowing more Filipinos to benefit from TikTok Shop's discovery commerce ecosystem for business growth and livelihood," said Franco Aligaen, Marketing Lead for TikTok Shop Philippines.
Bringing digital commerce closer to regional entrepreneurs
From July 2025 to July 2026, TikTok Shop orders across Visayas and Mindanao grew by 140%, while the number of sellers and creators increased by 50% and 160%, respectively, driven by on-ground acquisition, education, and partnership. LIVE gross merchandise value (GMV) also increased by 130% during the same period, reflecting the significant role of content and creators in driving commerce across the region.
The growth points to a thriving digital commerce and content ecosystem in VisMin, creating more opportunities for local businesses to connect with consumers and for creators to participate in content-driven commerce.
The partnership also comes as the City of Cebu continues to thrive, with its economy growing by 7.0% in 2024, reaching an estimated ₱334.48 billion, while the Province of Cebu recorded 7.3% growth to ₱441.14 billion during the same period, according to the Philippine Statistics Authority.
The Department of Trade and Industry, TikTok Shop, and Converge SME Solutions share insights on digitalization, connectivity, and opportunities for MSMEs during the Cebu launch of Unlad Lokal.
“This tripartite partnership reaffirms DTI commitment to capacitate our Filipino MSMEs with the tools and skills needed to participate effectively and efficiently in the digital economy,” said Acting Regional Director of DTI Region VII Esperanza Melgar. “We are not just getting entrepreneurs online, we are equipping them to thrive online.”
Through Unlad Lokal, participants received practical training on TikTok Shop's seller ecosystem, including short-form content creation, LIVE selling, affiliate marketing, campaigns, and other tools designed to strengthen product discovery and customer engagement. TikTok Shop's discovery e-commerce model enables consumers to discover products through engaging content, giving local entrepreneurs new ways to showcase their products, tell their brand stories, and reach customers beyond their immediate markets. The program also introduces ways local businesses can combine content and commerce to build visibility and grow their businesses online.
Since its launch, Unlad Lokal has trained over 35,000 MSMEs nationwide and expanded to more than 15 cities and regions, extending seller education and digital entrepreneurship initiatives to communities across the country.
Connecting businesses to the digital economy
For many entrepreneurs, access to digital platforms is closely linked to access to reliable connectivity. Through the tripartite partnership, Converge aims to complement digital commerce and MSME development efforts by supporting the infrastructure that enables entrepreneurs to create content, manage online businesses, engage customers, and participate in activities such as LIVE selling.
“If technology feels too complicated or too expensive, MSMEs will simply leave it on the shelf. Our job is to make technology simple, affordable, and useful enough to become part of their everyday business. That is how we earn their trust,” said Dindo Marzan, Senior Vice President and Head of SME Business Group of Converge SME Solutions Inc.
The partnership also reflects the growing role of cross-sector collaboration in helping MSMEs navigate digital transformation. By combining government support with private-sector technology, connectivity, and platform expertise, the initiative aims to lower practical barriers for entrepreneurs who want to establish or expand their presence online.
Cebuano entrepreneurs participate in TikTok Shop's Unlad Lokal training, gaining practical skills in digital commerce, content creation, and online selling.
Preparing Cebu sellers for the 9.9 Mega Campaign
The Cebu launch also gives participating sellers an opportunity to put digital commerce strategies into practice and connect their products with a broader pool of customers leading up to TikTok Shop's Mega Sale Season, across 9.9, 11.11, and 12.12.
Ahead of major campaign moments, sellers can strengthen their storefronts and content, develop short-form videos that showcase their products, and use LIVE selling and affiliate marketing to drive discovery and engagement. Beyond content and promotions, sellers are encouraged to ramp up their operations, including product information, inventory, pricing, fulfillment, and customer service, to ensure they can respond effectively to increased customer interest and demand. TikTok Shop is also working with local warehouse and logistics partners to enable more seamless delivery across the Visayas and Mindanao.
“Major sales moments give local sellers an opportunity to reach new customers and showcase their products to a wider audience. Through Unlad Lokal, we want Cebuano entrepreneurs to have the practical skills to make the most of these opportunities, from creating engaging content and going LIVE to preparing their businesses to meet customer demand,” added Aligaen.
As Unlad Lokal continues to expand, TikTok Shop aims to build on the program's learnings from communities across the country and provide entrepreneurs with continued access to education, mentorship, platform resources, and opportunities to connect with customers and creators.
About TikTok Shop
TikTok Shop is a one-stop e-commerce solution for driving brand growth and sales directly on TikTok. With TikTok Shop, merchants can tap into a full commerce experience with the capability to upload products and manage everything from shipping to fulfillment and point of purchase. Products are recommended to TikTok audiences through shoppable content formats such as in-feed short videos (embedded with product links), live shopping events, as well as a marketplace through the new Shop Tab.

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